I'm Daryl Thornton, Director of City Couriers Group Ltd, and my journey in logistics began many years ago working alongside my dad.
What started with very little planning, a van, and a willingness to work long days quickly grew into a nationwide next-day collection and delivery service operating across England, Scotland and Wales.
By using pre-planned trunk routes and reliable scheduling, we were able to deliver for thousands of satisfied customers year after year, building a reputation for dependable and cost-effective transport.
In 2012 we decided to step back and handed operations over to our drivers, who continued running the service successfully.

Working alongside my dad, we built a nationwide next-day courier network using planned routes and long days on the road, delivering across England, Scotland and Wales.
We stepped back from daily operations and began supporting logistics companies behined the scenes with specialist transport and depot development.
A Scottish company called Thermo Logistics (Now Run It Cool) asked myself and dad to help design, build and operate an English depot for them in Leeds, calling in a few loyal friends we successfully established operations running 20+ refridgerated vans and working alongside major organisations.
During this time, operations connected us with companies including:
• Gist
• Jet2
• LNER
• Costa Coffee
• Greggs
• Brakes Foodservice plus lot's more.
This experience strengthened our knowledge of time-critical and large-scale logistics.
After stepping down from a management role at Thermo Logistics, Dad chose to stay on, while I took the opportunity to launch something of my own — a pilot project that would later shape the foundations of City Couriers.
That project was Leeds City Couriers.
The idea was simple but powerful: focus on same-day and flexible deliveries for businesses across Leeds city centre that needed guaranteed, fast and professional service. We worked with solicitors, accountants, retail stores and a wide range of commercial clients who relied on time-sensitive document and parcel delivery. For many of them, delays simply weren’t an option.
Alongside larger commercial clients, I made a conscious effort to support independent and smaller businesses. We partnered with Swillington Organic Farm, delivering organic meat boxes directly to customers’ doors — helping a local farm expand its reach without compromising on quality or freshness.
We also worked closely with several respected Leeds florists, including Leeds House of Flowers, Eden Bespoke Flowers and Floral Expression, ensuring fresh flower deliveries were handled with care and precision throughout Leeds and Bradford. In this industry, timing and presentation matter — and reputation is everything.
As demand grew, Leeds City Couriers began building a small but effective local network. We collaborated with city centre cycle couriers for rapid urban deliveries and teamed up with drivers operating larger vehicles to cover bulkier loads and wider regional drops. It wasn’t just about taking jobs — it was about creating a coordinated system where the right vehicle handled the right delivery.
That pilot proved something important: independent couriers don’t need to compete against each other — they can work together, strengthen local service standards, and create real value for businesses in their area.
Leeds City Couriers became the blueprint for what City Couriers would eventually grow into.
In 2019, I was working with a company called Cressco — one of my favourite companies I’ve ever had the pleasure of working alongside. We were delivering food and drink to farm shops right across the United Kingdom. It wasn’t just courier work — it was supporting independent businesses, rural communities and passionate producers who truly cared about what they supplied.
Then 2020 arrived.
Delivering throughout the UK during lockdown was surreal. The roads were empty, motorway services were closed, and the world felt paused — but the work never stopped. Farm shops became lifelines for local communities. Independent retailers relied on consistent, reliable deliveries more than ever before. Every mile mattered. Every product delivered meant stocked shelves and food on tables.
Those long days, night away in various hotels and endless motorway miles during lockdown are memories I’ll never forget. They reinforced everything I believe about this industry — that reliable transport isn’t just about parcels, it’s about people. It’s about trust. It’s about showing up when it matters most.
That period shaped the standards and mindset behind City Couriers today: dependable, adaptable, and built around supporting real businesses and real communities — whatever the circumstances.
After leaving Cressco, my dad and I agreed to take on one final specialist assignment together — something very different from our usual nationwide distribution work.
We were brought in to help design and establish secure delivery routes on behalf of a Scottish company handling sensitive pharmaceutical logistics. This wasn’t standard courier work. It required planning, precision and strict security awareness.
We relocated temporarily to Annandale Services, each operating refrigerated vehicles. Around 5am every morning, we would await confirmation from an HGV driver travelling north on the M74. Once notified, we would position ourselves carefully, join the motorway behind the vehicle, and accompany it northbound.
For around 50 miles we would monitor the route, maintaining constant awareness and ensuring the load’s safe passage. The convoy would continue to Hamilton Services, where controlled pharmaceuticals and hospital-critical medications were transferred into our vehicles for onward delivery across Scotland.
From there, we would distribute directly to hospitals and healthcare facilities — work that demanded discretion, timing accuracy and absolute reliability. Then it was back to the hotel, ready to repeat the process the following morning.
It was a unique and intense period — early starts, high responsibility and zero margin for error. But it reinforced something my dad and I have always believed: trust is earned through consistency, professionalism and turning up every single day prepared to do the job properly.
Several months later, that assignment marked the end of our final job working side by side. After decades of early starts, motorway miles and building routes together, Dad decided it was time to retire. He settled down in Ossett, West Yorkshire — a well-earned slower pace after a lifetime in transport.
For me, life was about to change in a different way.
Around that time, I met Dee — the lady of my life. Not long after, I made the decision to emigrate to the North East. It wasn’t just a move geographically; it was the start of a new chapter personally and professionally.
Over the following years, I took on various local contracts, delivering for companies across the North East and into Scotland. From urgent same-day work to structured regional routes, I stayed close to what I know best — reliable, professional delivery services built on trust and relationships.
Those years gave me something invaluable: a deep understanding of the North East’s business community. The independent shops, the food producers, the e-commerce sellers, the industrial estates, the hospital runs, the rural drops — I’ve worked across them all.
During 2025, I worked as a subcontractor for Vortech Logistics, operating within their home delivery division in partnership with AIT Home Delivery.
This role focused on premium “white glove” delivery services on behalf of nationally recognised brands including Mamas & Papas, Sky, Samsung, Dunelm, Pets at Home, Sofa Club, Danetti and 100's of other high street retailers. It was a different level of responsibility — not just delivering a parcel, but representing major retail brands directly inside customers’ homes.
The work covered the North East, North West and Scotland, often involving long-distance routes and tight delivery schedules. Services included full unpacking, product positioning, installation where required, and complete removal of packaging and waste. Every delivery required professionalism, care and attention to detail — particularly when handling high-value furniture, electronics and home installations.
White glove delivery teaches you something important: customers remember the experience just as much as the product. Communication, punctuality, presentation and respect for people’s homes are just as critical as getting the item there safely.
That experience further shaped the standards behind City Couriers — combining the efficiency of same-day logistics with the professionalism expected by national brands.
Our mission is simple:
To make courier services more accessible, more affordable, and more local — while helping independent couriers build sustainable businesses.
We believe in:
• Supporting local businesses
• Fair pricing
• Reliable service
• Building long-term relationships
We are not a call centre or a franchise. City Couriers is built by people who have worked in logistics, driven the routes, and built operations from the ground up.
We focus on helping small and medium businesses offer delivery to their customers without high courier costs.
We believe local couriers should be visible, valued, and supported rather than competing in a race to the bottom.
We use professional tracking and proof-of-delivery systems so customers and businesses always know where their deliveries are.

With experience across courier services, depot operations, route planning, pharmaceutical logistics, and nationwide delivery networks, Daryl continues to lead City Couriers with a hands-on approach and a passion for supporting both customers and independent couriers.